Our interpersonal and social skills are going to be very useful on many occasions: – How to integrate a new collective labor? – How to establish an appropriate relationship with our bosses and subordinates? – How to say no without adversely affected the relationship? – How to act correctly in a business meeting? – How to act correctly to a negotiation of any kind? – How to behave properly on the table? – How to prove our good education to our contact with our counterparts, so that you receive the best impression of all that we raise, propose, discuss, defend? – How adequately express agreement, disagreements, anger, anger, joy, surprise? – How to say no without the listener is offended? – How to express respect for the interlocutor with the way we dress, to how we behave? Trading involves discuss terms of a business, structuring a position to convince the other hand, love to be persuaded that our position has logic elements and induce the other party to accept our positions, our conditions. But it also means to understand, capture the essence, information exchange and accept delivery of the counterparts, and have the flexibility to achieve accept the positions and conditions of the counterparty. And finally achieve a middle ground acceptable to both parties. The marketing staff is a very important thing to develop any business. Knowing yourself, your personality traits, their strengths and weaknesses, and above all nourished with the information it needs to improve his image, his behavior, to overcome their weaknesses and become better every day, is a work of marketing staff business.